Privacy Policy for PlateauAccessWay
Effective date: Last updated: [2025-10-01]. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit or make a purchase from plateauaccessway.xyz (the “Site”) or use our services. We are a Pizzeria that values your privacy and is committed to handling your data with care.
1. What information we collect
When you visit or interact with the Site, we may collect several categories of personal data, including:
- Identity information: name, username, and contact details you provide when placing an order or creating an account.
- Contact information: email address, phone number, and postal address for delivery and communications.
- Order information: items purchased, quantities, delivery address, payment method, and order history.
- Technical data: device type, IP address, browser type, language, time zone, and cookies or similar technologies to improve your experience.
- Usage data: pages you view, features you use, and dates and times of your visits.
We may collect information from third parties, such as delivery services or analytics providers, to fulfill orders and improve our services. If you provide information about another person (for example a delivery contact), you confirm that you have the authority to disclose that information and to permit us to use it in accordance with this policy.
2. How we use your information
We use your data to:
- Process and deliver orders, including payments and receipts, and contact you about order status;
- Communicate about promotions, updates, and new menu items, adhering to your preferences;
- Improve our Site, optimize serve times, and tailor recommendations;
- Protect our rights and ensure security, by monitoring for fraudulent activity and enforcing our policies;
- Comply with legal obligations and resolve disputes;
- Personalize your experience, including showing available £ pricing and local delivery options based on your location.
3. Legal bases for processing
We process personal data where necessary for performance of a contract (e.g., to fulfill an order), when you consent, or when we have a legitimate interest in providing safe, efficient services and improving customer experience. Where required by law, we will obtain your consent before processing certain data.
4. Cookies and tracking
We use cookies and similar technologies to recognize you across visits, remember your preferences, and measure site usage. You can adjust cookie settings in your browser. If you disable certain cookies, some features of the Site may not function properly.
5. Sharing your information
We may share your information with:
- Delivery partners and payment processors to fulfill orders;
- Service providers who assist with analytics, customer support, or marketing (subject to confidentiality);
- Law enforcement or other authorities if required by law or to protect our rights and safety.
We do not sell your personal data to third parties.
6. International transfers
Your information may be transferred to and stored in servers located outside your country, including those operated by our partners. We implement safeguards to protect your data in accordance with applicable data protection laws. If you are outside United Kingdom, your data may be transferred to London, 43 Bedford Street or other locations where we operate.
7. Data retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When you close your account or request deletion, we will delete or anonymize your data as permitted by law. We may retain certain information for record-keeping and to prevent fraud or abuse.
8. Your rights
You may access, correct, or delete your personal data, restrict processing, object to processing, or request data portability where applicable. You can also opt out of marketing communications at any time. To exercise these rights, contact us at +44 20 7946 0958 or via the Site contact form. We will respond in a timely manner in accordance with applicable law.
9. Children’s privacy
The Site is not intended for children under 16. We do not knowingly collect data from children. If you are a parent or guardian and learn that your child has provided personal information to us, please contact us to remove it.
10. Do Not Track and similar signals
We do not currently respond to Do Not Track signals, and we collect information as described in this policy unless you disable cookies or third-party tracking disclosed in this policy.
11. Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While no system is perfect, we strive to minimize risks by using encryption, access controls, and routine audits.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you and provide an updated effective date. Continued use of the Site after changes constitutes your acceptance of the updated policy.
13. How to contact us
If you have questions about this policy or our data practices, please contact us at +44 20 7946 0958 or via the Site at plateauaccessway.xyz. For postal correspondence, write to us at 43 Bedford Street, London, WC2E 9HA, United Kingdom.
By using the Site, you acknowledge you have read this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.